Important:
OSFP student and admin portals will be down for scheduled maintenance on 9/3/24 from 2:00am to 6:00am.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Maintenance | OSFP will be down for planned maintenance |
9/3/24 at 2:00 am to 9/3/24 at 6:00 am | OSFP admin and student portal | Rescheduled from 8/30/24 | |
| Delay | Disbursements did not update on SAR/OTB/Tableau |
Night of 8/19/2024 | OSFP admin and student portal | Resolved | |
| Maintenance | Please halt all manual repackages while UES/OIT confirms changes to the production environment have been successful. |
as of 8/15/24 at 8:45 AM | OSFP admin portal | Resolved | QC holds are in place in anticipation of any potential issues. State rosters will be loaded to match the revamped process. |
| Maintenance | OSFP will be down for planned maintenance |
8/13/24 at 2:00 am to 8/13/24 at 6:00 am | OSFP admin and student portal | Maintenance Complete | |
| Packaging Issue | Summer EOF Students may have had their Summer term data replaced with AY 24/25. UES is working with OIT to reinstate Summer term awards. |
Reported 8/1/24 at 10:30am | OSFP admin and student portal | Resolved | UES and OIT are working to correct the issue |
| Confirmed Bug | Some students may not see the proper documents requested in the student portal |
Reported 7/31/24 at 3:30pm | OSFP student portal | Resolved |
7/31/24: Oracle is investigating 8/7/24: Fix has been tested in test environment and was successful. Oracle has been notified that fix can be moved to production. 8/13/24: UES spot checked students and docs were showing correctly. Required document CRMs will resume today. |