Note:
OSFP is currently operating normally with no known issues or disruptions. The chart below includes all reported system issues within the past 30 days.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Scheduled Maintenance | OSFP will be unavailable on June 17, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | June 17, 2025 from 2:00 AM to 6:00 AM | OSFP admin and student portal | Maintenance Complete | |
| System Disruption |
OIT has notified us that an issue with our Oracle Integration Cloud (OIC) system has prevented certain processing from running since Tuesday, June 3. The following processes have been impacted:
OIT and Oracle are currently working to resolve this issue, and we will provide more information as it becomes available to us. Once it is resolved, we will run a recon of these processes. |
Reported: June 5, 2025 at 3:00 PM | OSFP admin and student portal | Resolved | 6/6/25: This issue has been resolved. UES and OIT are currently working on getting the processes that were not running caught up. |
| Packaging Issue | When Summer 25 Pell went through the disbursement criteria, it also triggered Summer 24 to disburse for some students. We are not sure why Summer 24 Pell did not disburse last summer. We are opening an SR with Oracle and will provide more information when we hear from them. In addition, upon further review, we have found that this situation is not exclusive to LTHT Pell students. Student lists have been provided to OFA and SABC leadership. Refunds were held, and no open balances were created as a result of this issue. | Reported: June 3, 2025 at 1:00 PM | OSFP admin and student portal | Resolved |