COVID-19 Emergency Assistance Application

Rutgers University was recently awarded $27 million from the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act to assist students who are experiencing financial hardships due to the impact of the COVID-19 pandemic. The Office of Financial Aid will be evaluating student eligibility for this funding via the COVID-19 Emergency Assistance Application. These emergency funds are limited and restricted to one appeal at this time. Funding is not guaranteed and will be granted in order of receipt and based on documented financial need.


All students who have filed a FAFSA for the 2020-2021 academic year and are eligible for Title IV aid will be eligible to complete the COVID-19 Emergency Assistance Application. Pearson students are not eligible. At this time, the application period has now closed. If you require additional assistance, click here to view alternative options for funding your education at Rutgers University.

Effective with publication of the Interim Final Rule on June 17, 2020, only students who are or could be eligible to participate in the Title IV programs under Section 484 in Title IV of the Higher Education Act of 1965, as amended (HEA) [20 USC 1091(a)], may receive HEERF student grants. To be a Title IV-eligible student under Section 484 of the HEA, the student must:

  • Be enrolled or accepted for enrollment in a degree, certificate or other recognized educational credential (including a program of study abroad approved for credit by the eligible institution at which such student is enrolled)–that is, a regular student under 34 CFR 600.2);
  • Not be enrolled in elementary or secondary school and have a high school diploma or its recognized equivalent;
  • Be maintaining satisfactory academic progress (SAP) if the student is a currently enrolled student;
  • Not owe an overpayment (refund) on Title IV grants;
  • Not be in default on a Title IV loan;
  • File with ED “as part of the original financial aid application process” a certification (Statement of Educational Purpose) that includes:
    • A statement of educational purpose, and
    • The student’s Social Security Number (SSN);
  • Be a U.S citizen or national, a permanent resident, or an eligible noncitizen;
  • Have returned any fraudulently obtained Title IV funds, if the student is convicted of or pled guilty or no contest to charges;
  • Not have fraudulently received Title IV loans in excess of annual or aggregate limits;
  • Have repaid any Title IV loan overpayment amounts in excess of annual or aggregate limits, if obtained inadvertently;
  • Have his Selective Service registration verified (the Title IV aid ineligibility for failure to register is actually in the Selective Service Act §3811(f));
  • Have a valid SSN, except for residents of the Federated States of Micronesia, Republic of the Marshall Islands, or the Republic of Palau; and
  • Not have a federal or state conviction for drug possession or sale, with certain time limitations.

The Interim Final Rule now explicitly prohibits undocumented students, Deferred Action for Childhood Arrivals (DACA) students, and international students from receiving HEERF grants to students because, according to ED, 8 USC 1611(a) of the Personal Responsibility and Work Opportunity Reconciliation Act (1996 welfare reform law) prohibits these students from receiving federal public benefits.

Application Processing

Once you have completed the COVID-19 Emergency Assistance Application, please allow 14 business days for your appeal to be reviewed. You will be contacted via email once your appeal status has been determined.

Frequently Asked Questions

How are the funds being distributed at Rutgers?

The funds have been allocated to chancellors’ offices at Rutgers-New Brunswick, Rutgers Biomedical and Health Sciences, Rutgers-Newark and Rutgers-Camden. Awards to students will be made by each chancellor-led unit on a first-come, first-serve basis. Funding amounts will vary based on a student’s demonstrated needs and required documentation.

When will the funds be distributed to students?

Once an application is submitted, it may take up to two weeks for the financial aid office to determine eligibility. Once funds are awarded, it will take 10 to 14 days for students to receive the funds.

How will the funds be sent to students?

Funds will be distributed via an electronic transfer process students can opt in to, or they can choose to receive payment by check. If you would like to receive your funds fast, safe and easy, enroll with Zelle® using your Rutgers student email address( at Note: clearXchange® is the online version of Zelle used for receiving payments from companies.

For more information, visit

If I have an outstanding balance on my university account will these funds be applied to that balance?

No, the money will go directly to students and will not be distributed to students’ university accounts.

If I qualify for CARES Act funding will other financial aid be adjusted or reduced?

No, CARES Act grants do not impact previously awarded financial aid.

Are international and DACA (Deferred Action for Childhood Arrivals) students able to apply for funds?

Per federal Department of Education guidelines, international and DACA students are not eligible for CARES Act funds.

Where can I direct additional questions?

Please contact your campus Office of Financial Aid with any additional questions.

Zelle Frequently Asked Questions

What is Zelle?

Zelle is a fast, safe and easy way for students to receive money directly to their bank account, and it’s offered by banks and credit unions across the U.S.

Rutgers students who choose to receive their money with Zelle must pre-enroll/enroll with Zelle associating their student email address( with their U.S.-based account and we can send their money electronically, regardless of where the student banks within the United States. With Zelle, money is sent directly to the student’s bank account so they don’t have to wait for a check in the mail.

How do I enroll with Zelle?
  • Step 1: Provide Zelle with your info
    Rutgers will send your disbursement to you using your student email address(
    • Note: If you’re already enrolled with Zelle using another email address or U.S. mobile number, you can still associate your student email address to your bank account. You’ll receive an email letting you know your payment will be sent to your bank account. To ensure you receive your money from Rutgers, make sure you enroll with Zelle using your student email address.
    • Please note – If your financial institution doesn’t offer Zelle and you are already enrolled in the Zelle app, ask your financial institution about your daily transaction limit for your debit card. If the payment you anticipate receiving from us exceeds your daily limit, contact us to discuss other payment options.
  • Step 2: Enroll with Zelle
    If you’re not yet enrolled with Zelle using your Rutgers student email address(, you will receive an email from Rutgers and Bank of America with instructions on how to complete your enrollment with Zelle.
    • The link included in the email will take you to to check if your financial institution offers Zelle (clearXchange® is the online version of Zelle used for receiving payments from companies –
    • Select your bank or credit union from the list and follow the steps to enroll with Zelle directly through your financial institution.
    • If your bank isn’t listed, no problem! You can enroll to receive your payment through Select “My bank isn’t listed” and follow the steps to enroll to receive your funds with clearXchange.
    • You’ll be prompted to verify your Rutgers student email address( to confirm that you have access to it.
    • Please note – To ensure you receive your money from Rutgers, make sure you enroll with Zelle using your student email address(
  • Step 3: Receive Your Money
    Once you’ve completed your Zelle enrollment, your disbursement will be sent to your bank account. Your funds should arrive within 1–3 business days.
What if my financial institution doesn't offer Zelle?

You can still receive your payment electronically by visiting and clicking “My bank isn’t listed.” (clearXchange® is the online version of Zelle used for receiving payments from companies – clearXchange.).

  • Follow the steps to enroll your student email address(, provide the requested personal information and complete your enrollment.
Are there any fees to receive money with Zelle?

Rutgers does not charge any fees to receive money with Zelle.

What is Can I send money with Zelle if I enroll at at

clearXchange is the online version of Zelle used for receiving payments from companies. You can only use to receive money. If you would like to send money using Zelle, you can either enroll with Zelle through a participating financial institution or download and enroll in the Zelle app if your financial institution does not participate in Zelle.

What if I accidentally deleted this email telling me to enroll with Zelle?

Don’t worry! Just visit and follow the simple steps to enroll with Zelle. Also, recipients will receive an email reminder 4 and 10 calendar days after the initial email notification using your Rutgers student email address( If a recipient does not enroll for 14 days, the payment will expire.

How do I find out if I’m already enrolled with Zelle?
  • If your financial institution offers Zelle (visit for a list of participating banks), log into your financial institution’s mobile banking app and find Zelle. Follow the simple steps to enroll your student email address( If your email address is already enrolled, you’ll receive a notification in your financial institution’s app. Alternatively, you can call your financial institution’s customer support and ask them to help you.
  • If your financial institution does not offer Zelle, call Zelle customer support at 844-428-8542 and they can determine whether you’re already enrolled with Zelle.