Note:
OSFP may be unavailable due to scheduled maintenance on Tuesday, June 17, 2025, from 2:00 AM to 6:00 AM.
Note:
The chart below includes all active system issues and issues reported within the past 30 days.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Scheduled Maintenance | OSFP will be unavailable on June 17, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | June 17, 2025 from 2:00 AM to 6:00 AM | OSFP admin and student portal | ||
| System Disruption |
OIT has notified us that an issue with our Oracle Integration Cloud (OIC) system has prevented certain processing from running since Tuesday, June 3. The following processes have been impacted:
OIT and Oracle are currently working to resolve this issue, and we will provide more information as it becomes available to us. Once it is resolved, we will run a recon of these processes. |
Reported: June 5, 2025 at 3:00 PM | OSFP admin and student portal | Resolved | 6/6/25: This issue has been resolved. UES and OIT are currently working on getting the processes that were not running caught up. |
| Packaging Issue | When Summer 25 Pell went through the disbursement criteria, it also triggered Summer 24 to disburse for some students. We are not sure why Summer 24 Pell did not disburse last summer. We are opening an SR with Oracle and will provide more information when we hear from them. In addition, upon further review, we have found that this situation is not exclusive to LTHT Pell students. Student lists have been provided to OFA and SABC leadership. Refunds were held, and no open balances were created as a result of this issue. | Reported: June 3, 2025 at 1:00 PM | OSFP admin and student portal | Resolved | |
| System Disruption | There are reports of BRS failing intermittently for legacy Rutgers. | Reported: April 4, 2025 at 5:00 PM | Resolved |
6/9: OIT is running the job manually in the event of it failing. 4/17: BRS is still failing intermittently. OIT is currently using a workaround to avoid issues. 4/10: Issue has not been resolved. OIT has opened an SR and is meeting with Oracle today. 4/4: OIT is investigating |