Note:
There are reports of performance issues. Oracle is investigating. The chart below includes all active system issues and issues reported within the past 30 days.
Note:
There is a known issue where some students have been awarded GSG despite having exceeded the maximum terms of the program. UES is working to resolve the issue.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Packaging Issue | Several students have been awarded GSG despite having exceeded the maximum terms of the program. UES will be removing GSG for the affected students and replacing the it with alternative funding. | Reported: May 9, 2025 at 1:00 PM | OSFP admin and student portal | 5/9/25: UES plans to have this resolved early next week. | |
| Packaging Issue | Several students’ transfer credits were loaded incorrectly. Additionally, some transfer credits were doubled or tripled. This is also affecting their GSG eligibility. | Reported: May 7, 2025 at 10:30 AM | OSFP admin and student portal | Resolved | 5/7/25 10:30AM: UES and OIT are collaborating to resolve the issue. |
| Scheduled Maintenance | OSFP will be down on May 13, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | May 13, 2025 from 2:00 AM to 6:00 AM | OSFP admin and student portal |
5/13: Maintenance Complete 5/13: Intermittent access issues should be resolved |
5/13/25 9:30AM: Reports of intermittent access problems. 5/14/25 10:00 AM: Performance Issues Reported |
| Scheduled Maintenance | OSFP will be down on April 22, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | April 22, 2025 from 2:00 AM to 6:00 AM | OSFP admin and student portal | Maintenance Complete | |
| System Disruption | There are reports of BRS failing intermittently for legacy Rutgers. | Reported: April 4, 2025 at 5:00 PM |
4/17: BRS is still failing intermittently. OIT is currently using a workaround to avoid issues. 4/10: Issue has not been resolved. OIT has opened an SR and is meeting with Oracle today. 4/4: OIT is investigating |