Note:
OSFP is currently operating normally with limited issues or disruptions. The chart below includes all active system issues and issues reported within the past 30 days.
| Type of Interruption | Description | Dates and Times | Systems Impacted | Resolution Information | Comments |
|---|---|---|---|---|---|
| Scheduled Maintenance | OSFP will be down on April 22, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | April 22, 2025 from 2:00 AM to 6:00 AM | OSFP admin and student portal | Maintenance Complete | |
| Packaging Issue | Some non-full-time students have incorrect Pell amounts. This is also impacting Summer students. | Reported: April 10, 2025 at 3:12 PM | Resolved: April 18, 2025 |
4/17: At this time, most students have been corrected. However there are outliers that UES is still working on identifying. 4/10: OIT and UES are investigating |
|
| System Disruption | There are reports of BRS failing intermittently for legacy Rutgers. | Reported: April 4, 2025 at 5:00 PM |
4/17: BRS is still failing intermittently. OIT is currently using a workaround to avoid issues. 4/10: Issue has not been resolved. OIT has opened an SR and is meeting with Oracle today. 4/4: OIT is investigating |
||
| Scheduled Maintenance | OSFP may be intermittently unavailable on March 25, 2025 from 2:00 AM to 6:00 AM due to scheduled maintenance. | March 25, 2025 from 2:00 AM to 6:00 AM. | OSFP admin and student portal | Maintenance Complete | |
| Packaging Issue | Summer 2024 EOF funds have been reduced or removed from students’ packages. | Reported March 10, 2025, 5:03pm | OSFP admin and student portal | Resolved |
3/10/25: OIT and UES are reviewing the situation and researching a resolution. 3/11/25: It appears the cause for the reduction in EOF awards is related to COA. UES and OIT are currently testing a fix in the test environments. 4/10/25: A fund priority update was done to allow for Summer EOF passing accounts to re-disburse and correct issues. COA issues should also be resolved. |